Privacy Policy

1 Information We Collect

We collect only what we need to run this business. That includes:

• Your name and email address (when you subscribe or purchase)
• Payment details (processed by Stripe); we never see or store your full card number
• Purchase details (which product you bought, date of transaction)
• Basic usage data (how you interact with our emails and pages, via MailerLite and standard analytics)
• Cookie data — see Section 7 for details

2 How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and product access details
• Respond to your questions or support requests
• Send you email content and updates (only with your consent, and you can unsubscribe at any time)
• Improve our website and products based on how they're used

We do not use your data for automated decision-making or profiling.

3 Information Sharing

We do not sell, rent, or trade your personal information. Full stop.

We share data only with the third-party tools required to operate:

• Stripe — payment processing
• MailerLite — email list management and communications
• SureCart — order and cart management
• WordPress (GoDaddy hosting) — website

Each of these providers has their own privacy policy and data protection practices. We choose providers that meet acceptable security standards.

4 Data Retention

We keep your personal information only as long as it's needed:

• Purchase records are retained for 7 years to meet Canadian tax and accounting requirements
• Email subscriber data is kept until you unsubscribe or request deletion
• Support correspondence is kept for up to 2 years

When data is no longer needed, it is deleted or anonymized.

5 Payment Processing

All payments are processed securely through Stripe. We do not store or have access to your full payment details (such as credit card numbers). Stripe's privacy policy applies to all payment transactions.

6 Email Communications

We use MailerLite to manage our email list and send communications. If you purchase a product or subscribe to our list, you may receive:

• Transactional emails (purchase confirmations, product access)
• Content and marketing emails — only if you've opted in

You can unsubscribe at any time using the link at the bottom of any email. Unsubscribing removes you from marketing communications only; transactional emails related to active purchases may still be sent.

7 Cookies

We use cookies on kseniamaple.com. Here's what they do:

• Essential cookies — required for the website to function (e.g., shopping cart, session management). These are active by default.
• Analytics cookies — help us understand how visitors use the site (e.g., which pages are visited most). These are only activated with your consent.

You can manage your cookie preferences through your browser settings at any time. Disabling cookies may affect some site functionality.

8 Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. This includes using HTTPS encryption on our website and relying on security-certified payment and email processors.

No system is 100% secure. If you have concerns about a specific data interaction, contact us directly.

9 Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections or updates to inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at the address below. We will respond within 30 days.

10 Changes to This Policy

We may update this privacy policy from time to time. If we make material changes, we will update the "last updated" date at the top of this page. We recommend reviewing this policy periodically.